"Throughout all her roles within the YMCA, Lianne was an amazing colleague who was a pleasure to manage and work alongside. Lianne was a highly professional person who achieved greatly in whatever role she was undertaking. She was always respected by her colleagues and was able to build effective professional relationships with partner agencies as well as clients.
One of Lianne’s greatest strengths was her knowledge base and attention to detail, keeping up to date with local and national strategy and legislation that was relevant to her work, and using this knowledge to empower her practice, developing service delivery and in supporting her colleagues. Lianne was exceptionally talented in relation to databases and the creation of professional documents using Microsoft Office, and was able to train her colleagues to a proficient level and was patient when dealing with their enquiries and concerns.
Lianne was a very competent assessor, working in a holistic way to ensure she had the information required to make an informed decision, and over the years become more creative in the solutions she offered. Lianne was very thorough in her work, producing clear and concise reports and outcome monitoring and always met her deadlines.
As a Senior Worker Lianne was a supportive manager, flexible in her availability yet maintained tight professional boundaries. She was able to maintain a very competent service and represented the organisation externally to partner organisations with dignity."